Program Associate – Maryland Department of Housing and Community Development (DHCD)

Posted 5 months ago

Position Duties:

The Program Associate is responsible for answering and fulfilling administrative requests from network partners like the release of duplicates, answering customer calls and resolving their concerns, reviewing and approving applications for grant weatherization services, tracking lead assignments, and assisting program managers with administrative tasks. This position will assist department staff with ensuring client applications and requests are completed in a timely manner.

The ideal candidate will have a strong background in customer service, organization, and case management.

This is a unique opportunity for a qualified candidate to join our team during a period of significant growth in the industry for a long-term career that includes a competitive salary, State benefits, industry-standard continuing education, and a hybrid work schedule.

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