Services and Technical Assistance

CSBG Services, a division of NASCSP, provides research, analysis, training and technical assistance to state CSBG offices, community action agencies and state associations, in order to increase their capacity to prevent and reduce poverty.

What we can do for you…

Research 

We provide information.  Each year NASCSP’s CSBG Services conducts a detailed survey of the CSBG network that describes the sources of funding, services provided, clients and communities assisted and the results achieved.  This information is shared with the network and other research organizations in the form of national reports, articles and a promising practices database.

We catalog promising practices.  Through the annual CSBG Annual Report and daily contact with an extensive network of state and local officials, CSBG Services identifies promising practices in program management and service delivery and shares this information with the CSBG network and other relevant groups through articles, conference sessions and other printed and on-line materials.

Training

We teach skills.  We provide opportunities to learn new skills and approaches to management issues through training seminars, regional stakeholder briefings, online materials and orientation sessions.

We empower leaders.  Through training events, state employees learn ways to successfully work at the state level to improve lives for low-income families and communities. Local agency leaders can learn from efforts in other areas of their state and other states the innovative ways that community action works.

Technical Assistance

We connect people to expert resources.  CSBG Services maintains an extensive list of expert consultants in areas such as planning, evaluation, software, fiscal and board training, and information technology.  CSBG Services? staff provides direct assistance in the areas of Results Oriented Management and Accountability (ROMA) and CSBG IS data collection.

We facilitate dialogue.  CSBG Services brings together stakeholders to build policy recommendations, develop reporting tools and assist the network in striving for excellence.

We provide solutions.  CSBG Services provides confidential assistance to state offices and can assist in analyzing problems and developing solutions in such areas as policy development, data collection and program implementation.