Deferral Standards
The decision to defer work in a dwelling or, in extreme cases, not provide weatherization services, is difficult but necessary in some cases. Deferral does not mean that assistance will never be available, but that work must be postponed indefinitely until the problems can be resolved. Crews and contractors are expected to pursue all reasonable options on behalf of the client.
Deferral Examples may include:
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The client has known health conditions that prohibit the installation of insulation and/or other weatherization materials.
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The building structure or its mechanical systems, including electrical and plumbing, are in such a state of disrepair that they cannot be repaired reasonably.
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The house has sewage or other sanitary problems that would further endanger the client and weatherization installers if weatherization work is performed and repair is beyond the scope of reasonable cost justification.
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The house has been condemned or electrical, heating, plumbing, or other equipment has been “red tagged” by local or state building officials or utilities.
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Moisture problems are so severe that they cannot be resolved.
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Dangerous conditions exist due to high carbon monoxide levels due to combustion appliances and cannot be reasonably resolved.
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The client is uncooperative, abusive, or threatening to the crew, subcontractors, auditors, inspectors, or others who must work on or visit the house.
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The extent and condition of lead-based paint in the house would potentially create further health and safety hazards were to be disturbed.
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Illegal activities are being conducted in the dwelling unit.
