Jonathan Ballew has served the Weatherization industry in a variety of roles, including Grantee Monitor, Subgrantee WAP Director, and an independent consultant. This has offered him a depth of knowledge of all levels of the WAP network. Jonathan spearheaded a project to propose longer lifespans for insulation and heating system upgrades. Weatherization Program Notice 19-4 published these longer lifespans which resulted in WAP implementers across the country installing more insulation and heating systems due to a better savings-to-investment ratios. Jonathan is committed to eliminating barriers and supporting all stakeholders in the WAP network to ensure the success of this crucial work that we do. Jonathan has a B.A. in Psychology from the University of Montana, QCI certification, and serves on the Boards of Directors for the Building Performance Association and Energy OutWest. When Jonathan is not delving into the facets of Weatherization policy and processes, you can find him chasing his three young boys, wife, and enormous dog through the mountains around Helena, MT.
Contact: (202) 370-3661

Mary Cousins joined NASCSP in 2021 as Director of Operations where she overseas finance, HR, membership and board engagement. She has worked for over 15 years in nonprofit operations and management. Previously Mary worked at Public Welfare Foundation and National Housing Conference. Mary has a Master of Public Administration degree with a concentration in community development and nonprofit leadership from the University of Delaware and a bachelor’s degree in political science from the University of New York at Albany (SUNY Albany).
Contact: (202) 370-3659

Before joining NASCSP, Kye assisted the weatherization assistance program (WAP) in a range of diverse roles, from conducting energy audits and identifying areas of improvement, to project management and technical assistance. Through close collaboration with program partners and stakeholders, he has been able to help countless households achieve greater energy efficiency and financial stability. Kye is an experienced professional in the energy efficiency industry who has a strong passion for the WAP. He has dedicated himself to helping low-income families and individuals improve the energy efficiency of their homes. Kye possesses an extensive knowledge of the weatherization industry and his goal is to create sustainable and efficient housing while improving the quality of life for those he serves. When Kye is not working on advancing WAP, he can be found enjoying time with family, hiking local trails, or at his favorite fishing hole.
Contact: (202) 717-8420

In July 2002, Tiffany Jarvis joined the Kansas Association of Community Action Programs (KACAP) as the KanDo! ROMA Coordinator. In this role, Tiffany worked closely with both the Kansas Community Action Agencies (CAAs) and the Kansas CSBG state office on all things ROMA, including performance targeting, data tracking, data analysis, and submission of the annual CSBG report for the state. With the implementation of the Regional Performance and Innovation Consortium (RPIC) model, Tiffany added coordination of both the Region VII (Iowa, Kansas, Missouri, and Nebraska) and Kansas Community Action Organizational Standard efforts to her ROMA work. While at KACAP, Tiffany participated in various national efforts including the National ROMA peer-to-peer network, the Certified Community Action Professional (CCAP) program both as a CCAP-certified individual and reviewer of CCAP candidate submissions, a Pathways to Excellence reviewer, and on an Organizational Standards committee that helped draft the human resource standards. In December 2017, Tiffany moved to a local Kansas CAA, Community Action, Inc. (CAI). While at CAI, she started as the Community Services Director and then moved over to the directorship of the agency’s housing efforts, which included both oversight of the Weatherization program and several affordable housing rental properties. While enjoying her work with the local agency, Tiffany never lost her passion for the state and national-level work of the Community Action Network and was very excited to be offered the Senior Analyst position with NASCSP.
Contact: (202) 370-3665

Lauren Johnson has a true passion for helping others. She has over 10 years of experience in Social Services between her employment and volunteer involvement. Lauren is a South Florida native, born and raised in St. Lucie County. She obtained her master’s from Saint Leo University in Human Services Administration and is a member of the Pi Gamma Mu International Honor Society of Social Services. She worked her way up from housekeeping and began her career working with the Community Services Block Grant (CSBG) as a Program Specialist for St. Lucie County Board of County Commissioners in 2014. In 2016, she was promoted to Human Services Coordinator. In 2020, Lauren became a Nationally Certified ROMA Implementer (NCRI).
Contact: (202) 370-3653

Bryce is a social science researcher committed to fostering data-driven structural change and improving the quality of life for people of all backgrounds. She utilizes quantitative & qualitative data collection, data analysis, and data visualization to identify behavioral patterns & access to resources. She holds a B.A. in Psychology and Asian Studies from Dartmouth College.
Contact: (202) 370-3691

Britt comes to NASCSP from the Washington State Community Action Partnership (WSCAP) where she managed training, technical assistance, and day-to-day functions as the Finance and Operations Director. Britt’s career has taken her from nonprofit direct services working with survivors of domestic and sexual violence to grant management of federal CSBG and Weatherization grants with the Washington State Department of Commerce. In each of these roles, she has overseen multiple aspects of grant management including funding, budgeting, monitoring, training, technical assistance and communications. She is a ROMA Implementer and Certified Diversity Professional. Her commitment to alleviating poverty through systems change and advocacy brings her to NASCSP.
Contact: (202) 370-3690

Hugh comes to NASCSP having served as the CSBG Program Manager at the State of Kansas. Prior to that role, he spent almost fourteen years working for the Kansas Department of Corrections in fiscal, operations, and personnel management. Hugh is a certified Crucial Conversations trainer, with a passion for developing trusting relationships that enable us to break down barriers and transform problems into opportunities for growth.
Contact: (202) 370-3663

Andrea Schroer is the Weatherization Director of the National Association for State Community Services Programs (NASCSP). Prior to joining NASCSP in 2020, Andrea served as the Senior Program Manager for the Georgia Environmental Finance Authority for 11 years. She managed $26M in State Energy Programs, delivering renewable energy and energy efficiency projects in addition to managing Georgia’s Weatherization Assistance Program (WAP). She serves on the Board of the National Energy and Utilities Affordability Coalition to advocate for policies and programs to help reduce low-income citizens’ energy burden. Andrea earned a B.S. in Communications Systems Management from Ohio University and an M.S. in Environmental Policy and Management from the American Military University. She is a certified Project Management Professional (PMP) with decades of program management experience and is dedicated to empowering states to deliver successful Weatherization programs that conserve energy and improve lives.
Contact: (202) 370-3666

Raymond Thomas is the Director of Training and Technical Assistance of the National Association for State Community Services Programs (NASCSP). Raymond previously worked for NASCSP, as the project manager for the association's grant with the U.S. Department of Energy’s Weatherization Plus Health Initiative and the and Department of Health and Human Services’ Community Services Block Grant (CSBG). For over a decade he has spent his career working in various project management roles for national associations and other non-profits advocating for underserved and underrepresented communities. Prior to his call into the non-profit world, Raymond worked as a curriculum writer and educator in Baltimore City. Outside of NASCSP, Raymond is an adamant HIV/AIDS activist with the AIDS Healthcare Foundation as well as an accomplished playwright.
Contact: (202) 370-3660

Prior to joining NASCSP, Claudia served a myriad of roles within the Ohio Department of Development in her 12-year tenure, most recently as the Deputy Chief of the Office of Community Enhancements. In this role she managed over $200 million in various state and federally funded programs including Ohio’s Weatherization Assistance Program (WAP) and Community Housing and Impact and Preservation (CHIP) Program. During that time, she assisted in managing programs that helped improve the energy efficiency and health and safety in homes and helped reduce energy costs of homeowners. Claudia earned her bachelor’s degree in history from The Ohio State University. When not assisting in her roles, Claudia can be found at a sports field with her two children, Camila and Mateo.
Contact: (202) 717-8421

Cheryl Williams is a seasoned executive with more than 20 years of public policy and operations experience in the federal government and nonprofit sector. As Vice President of the Women’s Congressional Policy Institute, Williams provided strategic leadership to bring together women policymakers and trusted partners to advance issues important to women and girls, develop the next generation of women leaders, and foster a more effective and representative democracy. Previously, Williams served as Associate Director of Government Affairs for the United Negro College Fund, where she advocated on behalf of historically black colleges and universities and to increase access to higher education for students with low incomes. As senior legislative assistant to Congresswoman Eleanor Holmes Norton, she was a trusted advisor on voting rights, women’s health, labor and employment, education, and appropriations, among other issues. She earned her bachelor’s degree from Spelman College and her law degree from American University. A native Washingtonian, Williams serves on the boards of Everyone Home DC and the CKA SAVE Project. She also is a longtime volunteer with Food and Friends and SisterMentors.

Sarah previously supported engineering education funding programs at the National Science Foundation
Contact: (202) 370-3664