Position Duties

The Program Associate is responsible for answering customer calls and resolving their concerns, reviewing and approving applications for Special Loans Housing Rehabilitation services. This position is responsible for ensuring client applications and requests are completed in a timely manner. With a good understanding of the State Department of Finance processes, this position will set up vendors, make requests for encumbrances and process requests for payments. To ensure proper record keeping, this position will complete the task of the scanning and retention of loan packages.

The ideal candidate will have a strong background in customer service, organization, and case management.

This is a unique opportunity for a qualified candidate to join our team during a period of significant growth in the industry for a long-term career that includes a competitive salary, State benefits, industry-standard continuing education, and a hybrid work schedule.

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