The City of Baltimore’s Department of Housing & Community Development (DHCD) Lead Hazard Abatement Section is searching for a Grant Services Specialist II – Outreach Worker. This is a temporary grant funded position and valid for the life of the grant with Homeownership and Housing Preservation – Lead Hazard Reduction Program Section.

DHCD was created in 1968 to consolidate local community development efforts with housing and building code enforcement.  With over 400 employees, DHCD strengthens City neighborhoods by attracting investors, developers, and homebuyers. Through the administration of Community Development Block Grant (CDBG), Home funds, City bond funds, and other creative financing mechanisms, DHCD’s finances and guides strategic development projects to meet housing and neighborhood needs.  To hold property owners accountable and keep neighborhoods safe, DHCD monitors construction and building activity and enforces the City’s building, fire, zoning, and related codes, as well as provides energy conservation services.

An Outreach Worker recruits qualified applicants for lead hazard reduction services, provides education on topics concerning lead hazards, and assist with temporary relocation of families receiving lead risk reduction work. Work involves no supervisory duties or responsibilities.

Essential Job Functions

• Recruit qualified applicants for lead hazard risk reduction services.
• Collect referrals and applications for unit enrollment.
• Assist clients with completing applications for lead hazard reduction and healthy homes services.
• Recover documentation for program eligibility.
• Review, monitor, and process client cases.
• Attend health fairs and disseminate handouts, brochures, flyers, and related documentation.
• Drop flyers and related documentation at client’s homes and organizations.
• Invite clients to participate in program through door knocking/flyer blitzing in targeted neighborhoods.
• Provide education on topics concerning lead hazards, sources of lead-based paint poisoning, and ways to reduce and eliminate such hazards either through one-to-one home visits or group presentations.
• Coordinate the temporary relocation of families receiving lead risk reduction services.
• Maintain accurate, up-to-date, and detailed client case records and files.
• Write reports and correspondence concerning status of clients.
• Ensure confidentiality of client case records and files.

Required Knowledge, Skills and Abilities

• Knowledge of Lead and Healthy Homes.
• Knowledge of the functions, resources and services of public and private community, social service, and health agencies.
• Knowledge of individual, age and other specific group and community needs and available resources.
• Knowledge of social, public health, medical, rehabilitation and educational resources.
• Knowledge of interview and investigation techniques.
• Skilled in maintaining confidential, accurate and detailed client case information and records.
• Skilled in reviewing and analyzing client records and evaluating the implementation and progress of recommended core or strategies to ensure that progress, recovery, or treatment complies with professional standards.
• Ability to communicate effectively, both orally and in writing.
• Ability to disseminate information and to explain City, State and private institutional services and programs to individuals, business, and community groups.
• Ability to deal with emergency or crisis situations with calm, tact, and dispatch.
• Ability to maintain records and write reports.

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